Privacy Policy
How we collect, use, and protect your personal information.
Effective Date: 1 March 2026
1. Information We Collect
When you use our website or contact us, we may collect the following personal information:
- Full name and contact details (email address, phone number)
- Organization or company name
- Details of your security service requirements
- Any additional information you provide via our contact form or direct communication
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and quote requests
- Provide security services as agreed upon
- Communicate with you about our services
- Comply with legal and regulatory obligations, including PSIRA requirements
- Improve our website and service delivery
3. Protection of Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. As a PSIRA-registered security provider, we uphold strict confidentiality standards across all our operations.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or lawful government requests
- To protect our rights, safety, or property
- With trusted service providers who assist in operating our website, subject to confidentiality agreements
5. POPIA Compliance
We are committed to compliance with the Protection of Personal Information Act (POPIA) of South Africa. You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, please contact our Information Officer at the details below.
6. Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party analytics that collect personal data without consent.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us:
- Email: info@bonangsecurity.co.za
- Phone: +27 68 558 5600
- Address: Erf 403 Main Street, Mount Frere, 5090, Eastern Cape, South Africa